Agile Ali

Here is my checklist for Activesync so that you can make sure all is well:

You need to make sure that you have Exchange Server 2003 Service Pack 2 Installed – http://www.microsoft.com/downloads/details.aspx?FamilyID=535BEF85-3096-45F8-AA43-60F1F58B3C40&displaylang=en

Open Up Exchange System Manager – Start, Programs, Microsoft Exchange, System Manager.  Expand Servers, Right-Click your server and choose properties.  This will display whether you have SP2 installed or not.

If you have installed SP2, check on https://testexchangeconnectivity.com running the Exchange Activesync check.  You may need to tick the Ignore Trust for SSL check box if you have a self-signed certificate as these always fail.

Ensure that port 443 is open and forwarded on your firewall to your Exchange server.

Please check and mirror the settings below – Open up IIS and expand the default website then Click on the Directory Security Tab:

Exchange Virtual Directory
·         Authentication = Integrated & Basic
·         Default Domain = NETBIOS domain name – e.g., yourcompany
·         Realm = yourcompany.com
·         IP Address Restrictions = Granted Access
·         Secure Communications = Require SSL NOT ticked

Microsoft-Server-Activesync Virtual Directory
·         Authentication = Basic
·         Default Domain = NETBIOS domain name – e.g., yourcompany
·         Realm = NETBIOS name
·         IP Address Restrictions = Granted Access
·         Secure Communications = Require SSL NOT ticked

Then issue IISRESET from Start, Run

Make sure that the name on the certificate that you are using matches the FQDN that you are connecting to e.g., mail.microsoft.com.  If it does not match, either re-issue the certificate if you created it yourself, or re-key the certificate from your SSL certificate provider.

Ensure that the IP for the Default Website is set to All Unassigned

Ensure that Forms Based Authentication is NOT turned on under HTTP Virtual Server under Exchange Protocols.  If it is  read http://support.microsoft.com/kb/817379

ASP.NET should be set to version 1.1 for all virtual directories listed above.